SawaSawa Privacy Policy

Last Updated: October 16, 2025

Welcome

Welcome to SawaSawa (the “Platform”). The Platform is provided and controlled by SOFTWARE FOR PUBLISHING AND DEVELOPING ENTERTAINMENT AND INTERACTIVE APPLICATIONS AND GAMES LTD (“SawaSawa”, “we”, or “us”).

We are committed to protecting and respecting your privacy. By accessing or using our website, services, applications, products, and content (collectively, the “Services”), you acknowledge that you have read this policy and understand your rights in relation to your information and how we collect, use, and process it.

If you do not agree with this policy in general or any part of it, you should not use our Services. Capitalized terms not defined here have the meaning given to them in the Terms of Service.

If you have any questions about how we use your information, please contact us at support@sawasawa.live.

1. The Types of Information We Collect

• Information you provide: name, phone number, email, profile details, payment details, and any content you upload.
• Social network information: if you link your account, we may receive certain data from those networks.
• Technical information: IP address, device identifiers, mobile carrier, device model, screen resolution, operating system, and usage patterns.
• Behavioral information: your activity and interactions on the Platform.
• Third-party information: data from analytics providers or advertisers.
• Messaging data: details about messages sent and received.
• Metadata: information attached to your content.
• Purchases: details about in-app purchases.
• Cookies: we may use cookies to enhance your experience on the Platform.

2. Device Information and Security Verification

To protect user accounts and maintain the security of the Platform, we may collect device-specific attributes. This includes, but is not limited to:

• Hardware Attributes: device model, manufacturer, board, hardware type, supported ABIs, fingerprint, and system version.
• System Attributes: operating system name and version, locale settings, and number of processors.
• App Attributes: app name, package name, version, build number, installer source, and related identifiers.

This data is used solely for security purposes, such as:

• Detecting suspicious activities or unauthorized access.
• Preventing fraudulent or automated logins.
• Ensuring consistent device recognition for legitimate users.

We do not use this data for advertising, profiling, or marketing purposes, and it is not shared with third parties except as required by law or to maintain platform security.

3. Analytics Information

We use third-party analytics tools to measure traffic, trends, and user behavior to improve our Services. These tools may collect anonymized information such as your device type, session duration, and in-app interactions.

4. How We Use Your Information

• Provide and operate the Platform.
• Personalize and improve your experience.
• Support chat and interactive features.
• Detect and prevent abuse or fraud.
• Ensure security and account integrity.
• Provide customer support.
• Enforce our Terms of Service.

5. How We Share Your Information

• Cloud and hosting providers (servers located in Germany).
• Analytics and IT service providers assisting with platform operation.
• Affiliates and subsidiaries involved in service provision.
• Legal authorities if required by law or legal process.

We do not sell or rent your personal data to third parties.

6. Your Rights

You may access, update, or request deletion of your personal information by contacting support@sawasawa.live. Depending on your location, you may also have the right to request data portability or object to certain processing.

7. Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. This includes encryption, secure data transmission, and access controls.

8. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

9. Children

The Platform is intended for adults (18+) only. We strictly prohibit any content involving minors and do not knowingly collect personal information from anyone under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.

11. Data Storage Location

All personal and technical data is securely stored on servers located in Germany.

12. Data Deletion Requests

To request deletion of your data or account, please contact support@sawasawa.live.

13. Contact Information

SOFTWARE FOR PUBLISHING AND DEVELOPING ENTERTAINMENT AND INTERACTIVE APPLICATIONS AND GAMES LTD
Company Number: 16387275
Registered Office: 4 Portal Way, London, W3 6RT, UK
Email: support@sawasawa.live